Privacy Policy

At Impact Restore Canada, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, impactrestore.ca, or engage with our services. Please read this policy carefully to understand our practices regarding your information.

1. Information We Collect

We collect the following types of personal information when you visit our website or communicate with us: Personal Identifiers: Name, email address, phone number, mailing address. Service-Related Information: Project details, insurance claim information (if applicable), property address, and damage reports. Technical Data: IP address, browser type, operating system, and browsing behavior through cookies or analytics tools. We only collect the information necessary to fulfill the services you request and to improve the functionality and experience of our website.

2. How We Use Your Information

Impact Restore Canada uses your personal information for the following purposes: To respond to inquiries and provide requested services. To schedule and deliver restoration assessments or services. To communicate updates about your service request or project. To maintain internal records and comply with legal requirements. To enhance and improve our website's performance and user experience. We do not use your information for automated decision-making or profiling.

3. Sharing and Disclosure

We may share your information with third parties only in the following situations: Service Providers: We may share information with subcontractors or vendors involved in delivering our restoration services. Insurance Partners: If you're working with an insurance company, we may coordinate with them to support your claim. Legal Obligations: We may disclose your information to comply with applicable laws, regulations, or legal processes. We do not sell, rent, or trade your personal information to third parties.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information, including: Secure data storage and access controls. SSL encryption on our website. Staff training on privacy best practices. While we strive to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure.

5. Your Rights

As a Canadian resident, you have the right to: Access and review your personal information. Correct or update your information. Withdraw your consent at any time (subject to legal or contractual restrictions). Request deletion of your information where applicable. To exercise these rights, contact us at:

• info@impactrestore.ca
• (647) 951-0906

6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience and gather data about website usage. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to other websites. Once you leave our site, we are not responsible for the privacy practices or content of third-party websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Impact Restore Canada

• (647) 951-0906
• info@impactrestore.ca